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Here’s your one-stop Disney Plus mistake guide, so you can watch without interruption. On its first day, Disney Plus received a massive reaction, with 10 million sign-ups. According to the firm, this was above their best expectations. Disney plus functional troubles were unavoidable with such a large number of memberships. Hence we have made this guide for you to troubleshoot Disney Plus and fix all Disney Plus error codes.

Before we look into the ways to troubleshoot Disney Plus, let’s first find out how you can download Disney Plus via a VPN:

Install Disney Plus via a VPN

  1. Select a VPN service that is optimized for streaming. We recommend ExpressVPN OR NordVPN . It has multiple plans you can choose from .

  2. Download the VPN and connect to a US server.

  3. Log in to Disney.

  4. Find your favorite movie or show and stream it no matter where you are.

Troubleshoot Disney Plus: How to fix Disney Plus error codes

Troubleshoot Disney Plus easily now! We’re here to help if you’re having technical issues with your Disney Plus account.

Code 4 Error

This implies that Disney is experiencing difficulties processing your purchase. If you encounter this issue, it is recommended that you try again later.

Solution: Here are some probable causes and solutions:

  • Incorrect ZIP or postal code.
  • Incorrect three-digit credit card security code.
  • Incorrect card expiration date.
  • A card issued outside of the United States.
  • A government-issued identification card.

Code 5 Error

This error appears when there is a problem with the data you supplied, preventing your account information from being updated.

Solution: Double-check the information you submitted.

Code 7 Error

When you input an incorrect email address or password, this error appears.

Code 8 Error

This warning also appears when you enter an incorrect email address or password.

Solution: If you can’t remember your account email, look in your email folder for your account confirmation email.

Error Code 9

This means you’ve been logged out of Disney+; try checking in again. If it does not work, it may be because your payment information cannot be processed. This might be due to a variety of factors, including an incorrect credit card number, zip or postal code, or a non-US credit/debit card.

Error Code 11

This error appears when you attempt to access material that is not accessible in your location; this is typically due to a rights or availability issue.

Solution: By utilizing a VPN service, you may avoid this issue.

Code 13 Error

This warning happens when you surpass your Disney+ account’s 10-device download limit.

Solution: Before adding downloads to a new device, uninstall all downloads from your old one.

Code 22 Error

When the video is prohibited owing to ratings or rights availability, this error appears.

Solution: To avoid this issue, use Disney+ VPN and continue streaming normally.

Code 24 Error

This error appears when there is a problem connecting to your account, which might be caused by a problem with your internet connection.

Solution: Check your internet connection and try again in a few minutes.

Error Number 25

This error means that your Disney+ programme encountered an internal issue.

Solution: Restart the application or, if using a browser, refresh the page.

27 Error Code

This is a problem connected to the title’s rights availability in your region.

Solution: Use a VPN to gain access to the title.

Code 28 Error

This indicates that Disney was unable to locate the video you were attempting to view.

Solution: Double-check the title name and retry.

Code 29 Error

This error occurs when there are problems with the internal connection.

Solution: Restart the application and double-check your internet connection.

30 Error Code

This error happens when adding a device to your account fails for one of the following reasons:

Your Disney+ account’s 10-device limit has been surpassed.

Solution: During the connecting procedure, an error occurred. Connect your device again.

Your device is already connected. Check your device to check whether it has been added.

31 Error Code

When there is a problem authenticating your location, this error is shown. Enable location services if you are using your mobile phone to access Disney Plus.

To enable Location Services on your iPhone or iPad, follow these steps:

  • Navigate to the Settings menu.
  • Select Privacy.
  • Select Location Services.
  • Turn on the switch.
  • Scroll down to find the Disney+ app.
  • Choose when using the App.

Solution: To enable Location Services on Android devices, follow these steps:

  • Select Settings.
  • Select Location.
  • Slide the slider to the right.

Error Number 32

This error arises when Disney is unable to connect to your account; you may try logging in again.

Solution: You may reset your password here if you have forgotten it.

Code 34 Error

This error happens when you attempt to create a new profile after reaching the maximum number of profiles. To create a new profile, you must first erase an existing one.

Solution: Here’s How to Delete a Disney Plus Profile:

Please sign in to your account.

Navigate to your Profile.

Select Edit Profile.

The Delete Profile tab is located at the bottom of the screen.

Error Number 35

This message means that the video you are attempting to view is no longer available. This might be due to a lack of rights or a problem with the internal system.

Solution: Use a VPN to connect to a different location or country and test.

36 Error Code

This message also means that the video you are attempting to view is not currently accessible. This might be due to a lack of rights or a problem with the internal system.

Solution: Use a VPN to connect to a different location or country and test.

Code 38 Error

This error happens when Disney Plus detects a problem with your time settings and is unable to sync the movie you requested.

Solution: Check your device’s time settings and try again.

Error Code 40

This message means that the video you are attempting to view is no longer available. This might be due to a lack of rights or a problem with the internal system.

Solution: Use a VPN to connect to a different location or country and test.

Error code 42

This message means that the video you are attempting to view is no longer available. This might be due to a lack of rights or a problem with the internal system.

Solution: Use a VPN to connect to a different location or country and test.

Error Code 44 

This message means that the video you are attempting to view is no longer available. This might be due to a lack of rights or a problem with the internal system. However, once the rights issue is resolved, the video may become available again.

Troubleshoot Disney Plus: Wrapping Up!

Please let us know if there are any other difficulties that you would like us to address, as we have already highlighted all of the known faults that users are experiencing. I hope this guide has helped you to troubleshoot Disney Plus and all of its errors.

Ruba Ashfaq

Ruba has been a part of the team as a Streaming Journalist. She's exploring, learning and growing every day. She spends most of her time either researching & writing or in her calligraphy studio.